Open Heart Necklace
Open Heart Necklace
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PRODUCT DESCRIPTIONS
PRODUCT DESCRIPTIONS
SHIPPING COST
SHIPPING COST
Delivery Time = Processing Time + Shipping Time
- Standard Shipping: 9-12 Working Days $7.99 (Free Over $39.00)
- Express Shipping 6-9 Working Days $39.00 (Free Over $180.00)
30 - DAY RETURN
30 - DAY RETURN
We want you to feel comfortable and confident when shopping at SUGARCROSS , that’s why we offer an easy 30-day return & exchange policy.
LIFETIME WARRANTY
LIFETIME WARRANTY
SUGARCROSS is dedicated to the highest jewelry standards, which is why we offer a Lifetime Guarantee! If your product is damaged, fades, or stops working under normal wear, you get a FREE one-time replacement—no questions asked. Shop with confidence and enjoy your SUGARCROSS jewelry worry-free!
Need product help? Get in touch with an expert
Open Heart Necklace
SHOPPING SECURITY
🛒Safe payments
Your payment information is safe with us. Sugarcross does not share your credit card information with the sellers.
Payment methods:
Security certification:
🚚Secure logistics
- Package safety
Full refund for your damaged or lost package. Learn More >
- Delivery guaranteed
Accurate and precise order tracking. Check your order >
🔒Secure privacy
Protecting your privacy is important to us! Please be assured that your information will be kept secured and uncompromised. We do not sell your personal information for money and will only use your information in accordance with our privacy and cookie policy to provide and improve our services to you.
🛡️Purchase protection
Shop confidently on Sugarcross knowing that if something goes wrong, we've always got your back.
☎️Customer service
Our customer service team is always here if you need help.
Instagram: @Sugar_cross88
E- Mail: contact@sugarcross.com
We want you to feel comfortable and confident when shopping at SUGARCROSS , that’s why we offer an easy 30-day return & exchange policy.
Unrivaled Quality
Exceptional Stone and Metal Craftsmanship
When shopping for jewelry, durability and quality are key. At Sugarcross, our family - run brand uses only 14k & 18k solid gold and top - tier diamonds. Each piece is crafted to last, offering you a blend of style and longevity.
Precision in Every Piece
In - House Craftsmanship for You
At Sugarcross, craftsmanship is our pride. We create all jewelry in - house, ensuring each design is made with you in mind. Our artisans' care and precision result in pieces that mirror your unique taste, promising both quality and style.
VERMEIL VS PLATED
Unveiling the Secrets of Gold Jewelry Crafts
For Gold Vermeil + E-Coat, the base is sterling silver, with 3 microns of 18k solid gold in the middle and an e-coating (an organic clear lacquer) on top for extra protection and longevity.
In contrast, for Gold Plated items, the base is brass or stainless steel, and the top layer is 0.25 - 2.5 microns of gold plating, each with distinct craftsmanship and textures.
F.A.Q.
How long does it take to receive the product l bought?
How long does it take to receive the product l bought?
Our production time is 3 days. Our products are handcrafted according to the options you choose and shipped to the address you specify, Shipping time is about 3-6 days.
What should l do if the product size l purchased does not fit me?
What should l do if the product size l purchased does not fit me?
Our store offers a 10096 happiness guarantee. lf there is anything you are not satisfed with about theproduct, please write to us. We'll get back to you right away.(It does not include customized products)
How long does your pieces last?
How long does your pieces last?
Our 14k Gold Vermeil is the best quality there is. lt can last you years, or decades with proper care.
Should l be worried because your products are too elegant?
Should l be worried because your products are too elegant?
Our products may be very elegant, but they are quite strong and perfectly suitable for everyday use.
Will l be charged duties, taxes and any other fees?
Will l be charged duties, taxes and any other fees?
Duties, taxes & other fees (if any) are covered by our shop. You won't be charged any extra fees other than what you see on the checkout page.